Frequently Asked Questions
Here’s how we work, what we offer, and why brands come back.
We’re a full-service creative and digital agency. We blend strategy, design, content, and marketing to help brands grow across platforms. From Shopify websites and brand identity to performance marketing and lead generation — we cover strategy to execution.
Fashion, retail, D2C, B2B, publishing, construction, F&B, wellness — we’ve worked across the board. If your business has a product, service, or story to grow online, we’ll help you make it happen.
-
Brand Strategy
-
Shopify Website Design & Development
-
Performance Marketing (Meta, Google, Retargeting)
-
Content Creation & Copywriting
-
SEO & Organic Growth
-
Email, WhatsApp, & Loyalty Marketing
-
Social Media Strategy & Management
-
Campaign Planning & Creative Direction
-
Print, Digital & Packaging Design
-
Yes — we specialize in Shopify. We handle everything from store design and theme customization to product setup, collection filters, and conversion optimization. We also support migrations and redesigns.
Absolutely. We offer ongoing support including catalog updates, homepage refreshes, campaign banners, SEO tweaks, loyalty program integrations, and more.
Yes, we work with various Shopify apps for reviews, rewards, automation, upsells, WhatsApp commerce (like Gallabox), and loyalty (like Smile). We choose tools based on what suits your store — not what’s trendy.
Yes. We can integrate platforms like Gallabox or Interakt for WhatsApp automation, customer support, and catalog-based selling — especially useful for high-volume or personalized sales models.
Yes. We offer social media strategy, content creation, posting calendars, and paid promotion across platforms like Instagram, Facebook, and LinkedIn
Definitely. We manage Meta Ads (Facebook & Instagram), Google Search & Display, YouTube, and retargeting campaigns. We handle creatives, copy, targeting, budgeting, and performance tracking.
Most of the brands we work with start ad spends at around ₹40,000–₹45,000 per month. It’s a healthy starting point to test campaigns, gather data, and begin optimising for real results.
Depending on your product, industry, and goals, we can scale from there. We don’t just spend for visibility — we spend for returns. And we make sure every rupee is tracked, optimised, and working toward your bottom line.
Yes — especially for fashion, lifestyle, wellness, and D2C brands. We help identify relevant creators, manage outreach, briefs, and track ROI from collaborations.
It starts with a discovery call. We understand your goals, challenges, and audience. Then we build a plan — whether that’s a project, a campaign, or ongoing support. We’re structured, fast, and honest with timelines.
Not at all. We’re based in Chennai, but we work with clients across India and internationally. We’re fully remote-ready, comfortable with Zoom (and chai), and happy to meet in person when it makes sense. Geography doesn’t get in the way of great work.
Our core team brings together sharp strategists, marketers, writers and designers who know how to move fast and deliver. We don’t hide behind layers or pass the buck — every project gets senior attention, hands-on thinking, and real accountability.
Need scale? We plug in our trusted specialist partners without compromising quality. You get a team that’s focused, agile, and built to perform — not just look busy.
Simple — just reach out. Drop us a line at hello@purplechalk.in or use the contact form. We’ll set up a quick discovery call to understand your goals, challenges, and where we can add value.
No jargon, no pressure — just a clear conversation about what’s possible.
Got questions? We’ve got honest answers.
This is where we clear the air. Whether you’re wondering what we do, how we work, or if we’re the right fit — consider this your inside scoop on all things PurpleChalk.